Frequently Asked Questions

Not yet. But, there is a plan in the future to open branch office in other areas.

Yes,  it has subdealers in A.A, Nazreth, Hawassa, Bahir Dar, Desie, Makele & Harar.

Yes, they hold same origina parts with the same price at Addiss Ababa. 

Get details from us by specifying the type of vehicle you intend to order.

JCB is originated from UK having factories over four  continents; 11 factories in UK,  3 factories in India,  Brazil, china and America.

JCB invented Backhoe loader in 1953. Since then, JCB has introduced tremendous innovations to make its backhoe loaders the best and the market leader. JCB takes 50% share of the global market of Backhoe loaders; that is, out of every two backhoe loaders sold in the world  one is JCB.

It is compared to all excavators in 20 ton class. Ours is 22 ton mechanical excavator without electronic complication. It is a simple to maintain machine with less downtime compared to the same class competition. It is robust machine built for Africa in consideration of fuel quality, operator’s skill and geographic climax.  

Conceptually, backhoe loader is a combination of two machines. A loader and an excavator. With a loader side, JCB is  fitting 6 in 1 clam shovel bucket as a standard to enable the user perform 6 different applications; loading, grading, dozing, leveling, grabbing and backfilling. You can load any truck with a height up to 3 meters. With the excavator side, you can dig up to a depth of 4.77 meters. By changing different attachments to JCB backhoe loader, the user can make the maximum out of it at a very competitive investment. You do not require a low bed truck to transport a JCB backhoe loader. You can drive it at 40 km per hour. It is a mobile machine within a town without trouble.

No, there is no quality compromise on JCB products. JCB manufacturing standards are consistently maintained in all factories throughout  the world. The same quality control applies to its manufacturing process. The only difference is the compliance issue with respect to emission standards. We prefer to import engines with their standard due to high sulpharic content in the fuel available in the market; whereas Europe does not allow engines less than that.

At ENITCO's head office in front of African Union new building and Kality centers behind CRBC office. You may also get at your nearby subdealer's shop.

The main difference between genuine & non-genuine part is the quality of material, durability & performance.

We keep service parts and other recommended spare parts for vehicles imported through ENITCO as much as possible.

It is quite reasonable compared to others .

You can get whatever support you desire with respect to after-sales support from our Kality Center where we are well positioned and organized to serve you; you may ge a call to the number 0946 41 52 61 for quick advice.

Head Office:-
In front of New African Union Building; Adjacent to Orbis Trading.

+ 251 1 551 46 61/51 45 39/51 47 81/50 65 84.

Fax: + 251 11 551 20 55/51 48 44.


Kality Center:-
Wereda 5, Akaki Kality Sub-city; next to CRBC Head Office (China Road and Bridge Corporation Addis Engineering).
Heavy Duty Vehicles After Sales:  +251 91 14 1569, +251 91 140 6305
Machinery & Equipment Sales and After Sales:   + 251 91 146 2091, +251 11 439 2062.

It's quite reasonable for the quality and lasting service life.

It is not easy to differentiate the original from the non-original. However, you are sure of the parts originality if you buy them from the distributor or appointed dealers.

18 months after shipment, 12 months after delivery or 50,000 km, Which ever comes first.

Upfront cash or through bank financing for stock or in case of having the privilege by direct remittance to the supplier in Japan.

Immediately for stock in the showroom. Within two weeks if vehicles are in bonded warehouse, and about 5 months for fresh order.

Yes to be negotiated.

  • You could get the right specification vehicle for the territory
  • You could get reliable partner to take care of all import, delivery and support
  • It has a warranty coverage privilege.